Shipping policy

Delivery Time

Most orders arrive within 5-10 days of order being confirmed. An order confirmation SMS/Email will be sent to you, post which you will receive an SMS/Email* notification from us once your order is shipped; along with your tracking details. In case of COD orders, please make sure you or an authorised person is available at your shipping address to sign off the parcel. Given the fragility of the products, we generally don’t prefer leaving your parcel with the security.

*Please make sure you provide your email ID and updated phone no.

Out of stock items

We try our level best to keep our stock inventory updated at all times but occasionally a certain item you ordered could be sold out due to multiple reasons. Our team will reach out to you within 3 days* of order placement to notify you about the same. We can issue a store credit with no expiry date for the same amount and you can order whatever you like from the store right away or at your leisure or we can issue a complete refund on the product. The choice is yours.

*we take 3 days to scout through our warehouse and also enquire with our partners and distributors to check if we can arrange for the stock for you.

 

International Shipping

Please reach out to us via whatsapp or email in case you wish to order outside India. We do ship internationally and on provision of your zipcode, we can provide you with exact shipping rates. Please bear with us until we integrate the international logistics into our system.

 

Unable to Deliver

If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfillment centre.